Terms and Conditions - Elite Naseeb
Welcome to our website. If you continue to browse and use this website and/or service, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Elite Naseeb’s relationship with you in relation to this website and/or service. Elite Naseeb is not a dating website. The purpose of Elite Naseeb is for serious, marriage-minded Muslim Professionals who are looking to complete half their deen to get married. Elite Naseeb urges all our members to be mindful of the rules of Islam when connecting with one another. Elite Naseeb encourages members to be open and honest with their parents about their intention using this site and for brothers to obtain the consent for our sisters’ Wali’s if you are interested in talking to her. We also encourage parents to sign up on behalf of their sons and daughters and work collaboratively with them to find an ideal match. If you disagree with any part of these terms and conditions, please do not use our website and/or service.
The term ‘Elite Naseeb’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website and/or service.

The term ‘match’ refers to a simple suggestion of an introduction between two people.

The use of this website and/or service is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Although this is a Muslim Matrimonial service, please be aware that some users (sisters) may post pictures without hijab or not proper hijab and some users (brothers) may post pictures not upholding the shariah of being laxed with their awrah. It is strongly advised that pictures and content is to remain Islamically appropriate and our interactions with one another to be so as well. Elite Naseeb reserves the right to delete any picture and/or content that does not comply with this request at our own discretion, without approval or consent of the member so please be mindful with how you present yourself and minimalize the fitnah.

In order to use our site or become a member, you must be at least 18 years of age. Parents are also welcome to register on behalf of their children. All members must be Muslims, following the religion of Islam. Members must be single (not married or separated). We do not allow nor service polygamy/polygyny due to the laws of the land that this business is established in. As previously stated, parents are welcome to register their single children in order to seek appropriate mates for marriage. No member is to have a criminal record containing any felony convictions, crimes of moral turpitude or be required to register as a sex offender. Whilst we do not conduct criminal background checks by reviewing public records of our members, we reserve the right to do so without providing notification and reserve the right to ban any members from our site should they fit the above exclusion criterion.
Member profiles must be accurate and up-to-date. Photographs must be taken within the last 12 months and must accurately show the member. All member information must be stated clearly and accurately and free of false or misleading statements, including by omission. Parents who have registered on behalf of their children must adhere to all our terms and conditions. We only allow one profile per person. Members must have good intentions of seeking potential marriage partners.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

The purpose of Elite Naseeb is to introduce suitable, career-oriented, marriage-minded partners to men and women for marriage in accordance to Islamic jurisprudence.

When details are given to Us by the parents/guardians or the clients themselves; we cannot accept any responsibility for errors in description of the client. We expect that all our members be truthful and use this service for its intended purpose, which is to find a like-minded partner for marriage and not use this service to pervert in any way that goes against Allah swt and His Messenger Muhammad (peace and blessings be upon him).

When registering, you agree that the information you submit is true, accurate and not misleading.

Elite Naseeb reserves the right to refuse an application for registration or to remove a client from the register without giving reason and without refunding a payment if Our services are misused, or if a client is disrespectful or rude to a member of staff or to other clients, or if we find client’s information to be falsified or incorrect; subject to a fair opportunity of appeal.

Despite the care taken in accepting clients and in making introductions, Elite Naseeb will not be held responsible for any claim, which may arise in any case.

Membership is non-transferable.

We provide a subscription service to our customers. This subscription is an introductory service for single adults over the legal age to marry in your country of residence.

When you register with us, you provide certain information such as your name, age, contact details, occupation, the city in which you live, your education level, your personality and your requirements amongst other things. This information will be collated in your profile on the site for viewing by other members. When registering with us, you are agreeing to us sending such information about yourself to other clients. We usually send the following information we hold about yourself to your matches – First Name, Age, City, Education Level, Occupation, and a bit about Personality and Marital Status. We may include other information that you have provided. If there is any information you do not want us to send to your matches, please state this when registering as we cannot be held responsible for sending information you don’t want us to send without letting us know.

We cannot be held responsible for your information being misused by other clients. We simply compile your information into a profile to be viewed by your matches, and we state here that our clients must NOT misuse other client’s information once they have declined a match or have been declined. We cannot be held responsible for what they choose to do with your information afterwards. However, if we hear of misuse of client information, at our our discretion, we will terminate the accountable members subscription with us without warning and without issuing a refund of payment. It is against our policy and the law to misuse information that is no longer intended for you nor will we tolerate the cyber bullying or the mistrust of our members’ privacy.

Under no other circumstances can a refund be claimed. Memberships cannot be put “on hold” or paused; you may however deactivate your account but you won’t be eligible for a refund.

We aim to provide Suitable Matches/Introductions to you but this can only be facilitated by having members join up for the service and you will not hold Elite Naseeb responsible for not finding a suitable match as this is beyond our control. We are merely providing a platform and inviting like-minded individuals to meet with the intentions of marriage. We cannot be held responsible for inaccurate matches if you have not provided us with sufficient details regarding your preference upon registration.
While we do our best to find potential matches, we are sure you can appreciate it is sometimes difficult to find ‘perfect’ matches. Again, we would like to stress that we try our utmost best. Please be patient as finding matches for marriage can take months instead of weeks and we request that you share Elite Naseeb with your networks to share with their networks so that we may grow as a community and at the same time, provide you with a larger selection of potential matches.

Please note, if you change your mind for whatever reason and wish to cancel your membership with us, you will not be eligible for a refund as we do not and will not provide refunds for any circumstances.

Please Note: Elite Naseeb staff may be accessible during our normal business hours and are available only via email. All contact between you and Elite Naseeb after registration is done via email.

We shall strive to provide you with a number of matches to ensure success, which is subject to availability and requirement.

Any changes or amendments to your details can only be accepted in writing by the client and sent to info@elitenaseeb.com

Family or Friends can set up and register a Membership for you with us on your behalf. This is accepted as a Membership and all rules within this writing still apply to this Membership.

It is the responsibility of the client to inform us immediately if you no longer require our services in the event you have found your partner, in writing, so that your details may be removed from our database. Please email info@elitenaseeb.com to do so.

Clients should not pass on any details or information of other clients to any other person, companies, organisations or bodies, as this information is confidential and only intended for the use of the client. It is a criminal offence to ignore this! Your membership will be terminated without warning and you will not receive a refund if you misuse client information.

If your circumstances change during the course of your membership e.g. you become unemployed or any other changes take place, you are not entitled to a refund. If you choose to restrict your profile requirements further during the course of your membership e.g. restricting to certain caste types or any other restrictions, your matches may become less frequent as a result of this and even so, no reimbursement of your payment can be claimed. If you choose to restrict your requirements to certain caste types, origin locations, or small age groups (less than 9 years age range) or any other tight restriction upon registering then your matches may be less frequent.

From time to time you may receive promotional offers and news via email, telephone, messaging or mail. By registering with us you are agreeing to receive such information. If you wish to unsubscribe from such contact, simply do so by informing us via email or clicking ‘unsubscribe’ if available within the email. We do not sell or misuse your information.

Please note we offer counselling services from registered and provisionally registered Psychologists from Dawidar Psychology – these are private and confidential sessions designed purely for your support during this journey. By accepting this service, you hereby agree that you will not hold Dawidar Psychology, Elite Naseeb or any of our Indemnified Parties liable for providing this complementary service and are welcome to decline at any time.Once you have registered your profile and would like to access your complementary phone sessions with one of our partner psychologists, please email Dawidar Psychology with your full name, contact number including country and area code as well as the email that you used to create your Elite Naseeb profile to info@dawidarpsychology.com to arrange a booking.

Regarding our VIP Class Package, we may post your profile in our VIP Area of our website for further exposure with our members who wish to remain anonymous and have opted for a staff member to tailor search matches for them. This feature is not active yet. It may be active in the near future. You will not be entitled to reimbursement of your payment if your membership time expires and this feature has not yet been implemented.

Elite Naseeb reserves the right to change or alter Membership/Package benefits/timeframes/features/Prices during your active Membership without warning and without reimbursement of your payment. If you wish to dispute any changes please email us at info@elitenaseeb.com

Your Membership can be upgraded to a higher package if you choose to do so – you must pay for the higher package in full. The remainder of your previous membership will be refunded to you. You cannot downgrade your Membership and you will not receive any refund or reimbursement once you have registered for any Membership package if you want to downgrade or cancel your Membership with Elite Naseeb.

Coupon Codes, Discounts or Promotions that We conduct or provide are for limited periods of time. We reserve the right to cancel or refuse any Coupon Codes, Discounts or Promotions without warning. You cannot receive a refund of the difference of your payment if you paid more than the Coupon Code, Discounted or Promotional price. If you have paid for your membership at our full price you are not entitled to any form of reimbursement if we have any active Coupon Codes, Discounts or Promotions or if we create a new Coupon Code, Discount or Promotion campaign afterwards.

Please note – by sending your photograph to us or uploading it, you are giving us permission to send it to your VIP matches as well as to be shown on the Elite Naseeb website and mobile phone apps when they become available. If you do not want us to do this at all, then please do not upload a photograph.

Elite Naseeb reserves the right to amend or change any conditions within this writing at any time without warning.

Elite Naseeb will be running overseas retreats should there be an interest. Retreats do not come included in your membership package and incur its’ own price, independent of your membership. By opting to participate in the retreats, you do so at your own free will and will not hold Elite Naseeb or its’ affiliations responsible or liable for any damages or loss to your property, or injury to self and in the unlikely situation, death. Elite Naseeb strongly urges all participating members of the retreat to carry out their own private travel insurance as Elite Naseeb does not offer travel insurance. By participating in the retreats, you give permission to Elite Naseeb to take photographs and/or videos for us to share on social media and for marketing purposes. Should you wish to not to appear in our marketing material, please notify Elite Naseeb, in writing, that you would like to opt out of photographs/videos. In this instance, your face will be blurred to comply with your wishes.

You shall indemnify, hold harmless and defend Elite Naseeb, its subsidiaries, affiliate, directors, officers, shareholders, employees and owners (indemnified parties)from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs and expenses (including legal costs) arising out of your acts or omissions, including any claims from your use of our site and services, your submission, posting or transmission of information or content or any breach of your obligations presented in these terms and conditions of using this service. You shall reimburse each Indemnified Party on demand for any costs, expenses and liabilities sustained from such claims which this indemnity relates to.

We reserve the right to refuse service to anyone, for any length of time.

The terms and conditions written here are designed to safeguard our client’s interests and our own.
If you have any concerns with your subscription or your matches, please get in touch by sending an email to info@elitenaseeb.com

We are always grateful for your support, and we will strive to resolve any issues you may have.

Our intention of setting this platform and providing you this service is to do everything Islamically,
with Allah’s blessings and guidance. By accepting these terms and conditions, you agree to not hold
us accountable on the Day of Judgement for any of our errors and/or shortcomings as our intent is
to bring our Ummah together, for the sake of Allah, to complete half their Deen. May Allah swt
forgive us all, protect us all, guide us all and bless us all with Rizq (abundance) in the Dunya and the
Akhirah. JazakAllah Khayran for abiding by the rules and for having pure intentions to use this service
and may you find love, mercy, ease and contentment in your other half insha’Allah.